1. INTRODUCTION

This Privacy Policy governs Vexa Limited and Recho, including Recho’s web platform and subsequent versions (hereinafter collectively referred to as “Recho”, “us”, “we”, or “our”). It forms an integral part of our Terms of Use. We encourage you to review this document to understand our data management practices. By accessing or using the Service, you consent to this Policy. Should you disagree with its provisions, discontinue Service use immediately.

2. INFORMATION COLLECTION

Data gathered varies based on your engagement with our Service, features utilized, and privacy selections. We obtain information through multiple channels:

• Directly Provided Data: Includes identifiers (username, email, birthday), physical address, gender/gender identity volunteered during Recho interactions, or other unsolicited details revealing protected classifications.
• Google Sign-In: When authenticating via Google, Recho imports your display name and profile picture as default credentials. These may be modified later within Recho. All such data remains strictly confidential.
• Biometric Verification: Certain functionalities require facial authentication to protect your account. Facial data serves solely for this purpose and isn’t repurposed.
• User-Generated Content: Content you produce (photos, profiles, messages, comments) may be collected. Note that photos taken by others using Recho’s capture feature may be stored and utilized by Recho or third parties (adjustable via settings). Service use implies acceptance; otherwise, refrain from accessing the Service.
• Device & Technical Identifiers: Usage triggers automatic logging of IP addresses, device IDs (e.g., MAC), hardware specifications, operating systems, browser details, and software configurations (see Section 5: “Tracking Technologies”).
• Shared Information Responsibility: Voluntarily disclosed data may become public and uncontrollable. Recho bears no liability for its subsequent misuse. If a conversation partner reports abuse, relevant chat data (audio, screenshots, text) from their device may be transmitted to our servers for investigation and potential sanctions.
• Transaction Data: Purchases via Recho’s shop require payment details (card number, expiry, CVV, billing address). This data is securely routed to third-party processors—Recho neither stores nor handles it. We retain non-sensitive purchase records (merchant name, transaction timestamp/amount).
• Control & Consequences: You may decline data requests or restrict automated collection via browser/OS settings. However, withholding essential information may impair Service functionality.

3. DATA USAGE

We adhere to data minimization principles, limiting processing to these purposes:

• Service Delivery & Optimization: Account maintenance, troubleshooting, personalization, and feature enhancement.
• Product Innovation: Research, analytics, and development of new offerings.
• Business Operations: Payment processing, fraud detection, legal compliance, policy enforcement, and corporate transactions (e.g., mergers).
• User Experience: Personalization based on preferences and behavior patterns.
• Support & Communications: Resolving inquiries, sending administrative notices/updates.
• Marketing & Advertising: Promoting services, offers, or events; displaying targeted ads.
• Security & Integrity: Preventing fraud, illegal acts, policy breaches, and system threats.

4. DATA DISCLOSURE

We share data with consent or as necessary for business operations:

• Affiliates: Vexa Limited group entities may receive user content and analytics to enhance Recho and their services, respecting your privacy settings.
• Service Providers: Trusted third parties assist in Service delivery under strict confidentiality agreements.
• Aggregated/Anonymized Data: Non-identifiable statistics (e.g., user counts) may be shared with advertisers or investors for content development.
• Public Content: Information voluntarily published becomes accessible to all users and may be redistributed.
• Profile Visibility: Your profile data is shared with Recho connections.
• External Links: Third-party sites/services accessed via Recho operate under their own privacy policies.
• Analytics/Ad Partners: Third-party technologies may collect data as detailed in Section 5.

5. TRACKING TECHNOLOGIES

Cookies and similar tools automatically gather device/usage data. Consult browser/OS settings to manage collection preferences.

6. YOUR DATA RIGHTS

Depending on jurisdiction, you may:

• Access/Know: Review account data or request details about our data practices via serve@vexa.hk.
• Correct: Update account information directly or request corrections by contacting us.
• Delete: Request data deletion under applicable laws (exceptions may apply) via serve@vexa.hk.
• Email Preferences: Opt out of promotional emails using unsubscribe links or by emailing us. Mandatory service communications are unaffected.

7. DATA SECURITY

Vexa Limited and Recho prioritize privacy protection. We implement robust safeguards for your personal information. Users must employ strong, unique passwords. Account deletion triggers Service termination and data anonymization/deletion per legal requirements.

8. CHILDREN’S PRIVACY

Recho targets a general audience. We prohibit users under 18 and do not knowingly collect their data. Suspected underage data submissions will be purged immediately. Report concerns via Section 11.

9. DATA PROCESSING LOCATIONS

Your data may be processed/stored globally (e.g., Singapore) by Vexa Limited, affiliates, or partners, adhering to this Policy and local laws.

10. POLICY UPDATES

We may revise this Policy periodically. The “Last Updated” date reflects changes. Material amendments will be communicated via Service notifications or revised Policy postings. Continued use after updates constitutes acceptance. Review the Policy regularly on Recho’s website. Discontinue use if terms become unacceptable.

11. CONTACT US

Questions regarding this Policy or Recho should be directed to: service@rechoagent.com